Leading Business Solutions Provider for Customer Service, Technical Support, and Digital Marketing
Welcome to IAM Contact Solutions, your trusted partner for comprehensive business solutions. We specialize in providing outstanding customer service, expert technical support, dynamic digital marketing solutions, and reliable BPO consultancy. By partnering with us, you can optimize your operations, enhance customer experiences, and drive business growth. Explore our services below and let's embark on a journey of success together
Our Services
In need of professional Business Process Outsourcing Services? Let our highly efficient and competent team help you grow your business to it's full potential. Equipped with more than a decade of experience in the business process outsourcing industry, we will be able to provide solutions for your business sales, after-sales and growth.
Customer Service
At IAM Contact Solutions, our customer service solutions deliver seamless and personalized experiences that foster customer satisfaction and loyalty. Our highly skilled professionals are trained to handle inquiries, provide technical support, and resolve concerns promptly and effectively. We prioritize effective communication, problem-solving, and empathetic engagement. With multi-channel support and integrated systems, we ensure accessibility and a 360-degree view of customer interactions. Our proactive approach builds long-term relationships, creating loyal brand advocates.
Trust IAM Contact Solutions for customer service solutions that elevate experiences, drive satisfaction, and contribute to business growth. Contact us today to discuss your specific requirements.
Sales/Telemarketing
We offer dynamic sales and marketing solutions that drive business growth and ensure market success. Our team of experts is equipped with the knowledge and skills to develop and implement effective sales and marketing strategies tailored to your unique needs. From lead generation and conversion optimization to brand positioning and digital campaigns, we leverage cutting-edge techniques and technologies to maximize your ROI. With a focus on targeted audience engagement and data-driven insights, we help you capture market opportunities, increase brand visibility, and achieve sustainable sales growth.
A leader in comprehensive sales and marketing solutions that will propel your business forward. Contact IAM Contact Solutions today to discuss your goals.
Virtual Assistance
There's no small client with At IAM Contact Solutions. We provide reliable virtual assistance services to help businesses streamline their operations and boost productivity, regardless of the number of seats you need. Our highly skilled virtual assistants are trained to handle a wide range of administrative tasks, allowing you to focus on core business activities. From managing calendars and scheduling appointments to handling email correspondence and data entry, our virtual assistants offer efficient and professional support. With flexible availability and a commitment to confidentiality, we ensure that your tasks are completed accurately and on time.
Let us provide your virtual assistance solutions to free up your time and drive efficiency. Contact us today to discuss your specific needs.
IAM History
IAM Contact Solutions started it's humble beginnings as a home-based business in 2007. Due to the efforts of it's founding owners, Gemma D. Panopio and Nestor Feland B. Panopio, it has grown into a full blown Homegrown BPO. It all started with two seats working as a customer service representative for an insurance company based in the Michigan, USA. By providing excellent service to it’s first client, the company grew in numbers from two seats to five seats, from one client to multiple clients through referrals. From then on, IAM Contact Solutions became one most promising BPO company north of the Philippines.
Currently, we provide quality agents for logistics, customer service, sales and social media marketing for small, medium and big companies based in the US. With over a decade of experience in the business process outsourcing industry, we saw our clients grow from a few members to a team working for them. And this is our commitment.
Facilities and Infrastructure
IAM Contact Solutions is located right at the heart of
Dagupan City, Pangasinan, Philippines. Considered as
one of the 10 New Wave Cities, Dagupan City is being
poised to be a haven for BPO and IT Companies.
Our call center is subdivided into three offices that hosts
20 units each, which has a provision for expansion. We
are also equipped with a 300 MBPS internet connection
provided by PLDT with a back up connection from
another Internet Service Provided. Also, we are have
back up power to ensure a 24/7 operations.
Client Testimonials
LISA BUGG
Uniforce Agency USA Inc.
IAM Contact Solutions has been instrumental in transforming our digital marketing efforts. Their team of experts crafted a comprehensive strategy that significantly increased our online visibility and drove targeted traffic to our website. With their innovative approach and continuous optimization, we experienced a substantial boost in leads and conversions. Partnering with IAM Contact Solutions has been a game-changer for our business
GUINIO VOLPONE
Event Ticket Sales
The technical support provided by IAM Contact Solutions has been outstanding. Their knowledgeable team resolved complex issues swiftly, minimizing downtime and ensuring our operations ran smoothly.
ALMIR LATIC
Midwest Freight Systems
IAM Contact Solutions helped us elevate our customer service to new heights. Their dedicated team and expertise ensured our customers received prompt and effective support, resulting in improved satisfaction and loyalty
Have a Question?
Contact IAM Contact Solutions for a consultation or to learn more about our business solutions.
Our team is ready to assist you in finding the right services to meet your specific needs. Reach out to us via phone, email, or by filling out the contact form below. We look forward to hearing from you and helping you achieve your business goals.
US +12483319722 | PH +63752100246
operations@iamcontactsolutions.com
Open 24/7
107C Caranglaan Dist. Dagupan City, Philippines 2400
Send us a message
Ready to take your business to new heights?
Contact IAM Contact Solutions today and discover how our tailored business solutions can drive your success. Whether you need exceptional customer service, expert technical support, dynamic digital marketing, or strategic BPO consultancy, our team is here to help. Don't miss out on optimizing operations, enhancing satisfaction, and driving growth. Schedule a consultation now and let's discuss how IAM Contact Solutions can be your trusted partner. Fill out the contact form to get started. Don't wait any longer. Unlock your business potential with IAM Contact Solutions today!
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Choose IAM Contact Solutions for reliable and results-driven business solutions. We offer a dedicated and highly trained workforce, ensuring superior service delivery. Our scalable and flexible solutions can adapt to your business needs, helping you optimize costs and enhance efficiency. With a focus on quality, security, and round-the-clock support, we are the trusted partner to drive your business forward.
Services
Contact Us
operations@iamcontactsolutions.com
US +12483319722 | PH +63752100246
107C Caranglaan Dist. Dagupan City, Philippines 2400
Open 24/7
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